Shipping & Returns

Shipping

We aim to dispatch all orders within 3-5 working days. During a new collection launch the lead time may be slightly longer.

Our orders are sent plastic free in fully recyclable packaging and without a printed invoice. If you do require a printed invoice, please get in touch.

All orders are sent via Royal Mail Tracked 24 service.

Please allow an extra 2-3 weeks for delivery of personalised items.

EU/International

We are currently only shipping to the UK.

Please allow an extra 2-3 weeks for delivery of personalised items.

Returns

We hope that you will love our products as much as we do, but if you do wish to return an item please carefully read our returns policy below.

All items must be returned within 14 days of receipt for refund or exchange.
Items must be returned in perfect condition with tags in tact.
Personalised items cannot be returned unless faulty as these are made to order.
You must cover the postage cost to return the item, we highly recommend using a trackable service for this as we will unfortunately be unable to refund any item which doesn't reach us without proof of postage.
Refunds will be made to the original payment method.
For faulty items, please email us and we will provide a postage label.